we’re glad you’re here.
Find everything you need to make the most
of banking with Key.
Welcome to your resource of quick links and information to help you start using your new KeyBank accounts. Learn more about using KeyNavigator®, explore our cybersecurity resources and fraud solutions, and find the answers to common questions. Let’s get started.
See Our Account Authentication Options
Set your authentication preferences so you can securely sign on using a FIDOTM security key, biometric authentication, or both.
Learn to Use KeyNavigator
Explore online help topics, tools, and resources to guide you through every feature of KeyNavigator, from adding a new user to pulling intraday reporting.
Find Out About Trending Scams
Help protect your organization with our most current information on the latest cybersecurity risks, trends, and tips for protecting your business from attacks.
Explore Fraud Prevention Solutions
Protect your accounts with options that provide an additional layer of security and functionality.
ACH Direct1
With ACH Direct, you can make immediate Key Navigator user profile changes to ensure up-to-date access is maintained for your organization’s security.
Positive Pay1
Strengthen internal controls with fraud detection features in Key Navigator, like Same Day, Next Day, Teller and Payee Positive Pay, and Payment Protection.
1 Subject to eligibility, terms, and conditions of service agreement, applicable fees may apply.
