KeyBank Mobile Banking

4.6
75.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Take control of your money and bank the way you want to bank ā€“ anytime, anywhere. The KeyBank mobile banking app is free, fast, and secure with features that are streamlined for todayā€™s on-the-go world:

ā— Easily transfer funds between bank accounts
ā— Pay bills
ā— Send money to friends and family
ā— Open a checking or savings account
ā— Deposit checks on the app
ā— Monitor and manage bank accounts and cards
ā— View KeyBank credit card rewards points

Safe and Secure Online Banking

Confidently use the KeyBank mobile banking app without compromising your personal banking information. Itā€™s backed with a multitude of safety and security features, including:

ā— Same high-level security used for KeyBank Online Banking
ā— User ID and password required to access banking appā€ 
ā— Secure connection to view banking account and transaction details
ā— No banking information is stored on your Androidā„¢ device to minimize risk if your mobile phone or tablet is lost or stolen

Convenient Banking on the Go

Easily manage your personal finances when and where itā€™s most convenient for you and your schedule. With the KeyBank mobile banking app, you can:

ā— View account balances and recent transactions with one swipe using QuickView
ā— Deposit checks right from your mobile device without having to visit a KeyBank branch or ATM
ā— Transfer funds between your KeyBank checking and savings accounts
ā— Open an account right from your mobile device
ā— Search and view your banking transaction history for the last 90 days
ā— Access your KeyBank account statements and tax forms
ā— Review and manage scheduled Online Bill Pay payments and transfers
ā— Send money to existing payees and add new payees
ā— Search for KeyBank branch and ATM locations


Personalized Mobile Banking Settings

Customize your in-app experience for your unique needs and preferences with account settings and seamless access to the KeyBank features and products you use:

ā— Add a profile picture
ā— Set up fingerprint or face ID sign in capabilities
ā— Manage and edit account alerts
ā— Access your credit card Reward Points balance


Connect with KeyBank

Please call 1-800-539-1539 if you have questions about the mobile banking app or need additional help or support.

Follow KeyBank on social media:
ā— Twitter: twitter.com/keybank
ā— Facebook: facebook.com/keybank
ā— LinkedIn: linkedin.com/company/keybank/
ā— YouTube: youtube.com/user/keybankcommunity/
ā— Instagram: instagram.com/keybank/

Important Disclosures
ā€  Anyone can download, but you must be enrolled in KeyBank Online Banking to use the app.

Androidā„¢ is a trademark of Google Inc. Use of this trademark is subject to Google permissions.

Ā©2024 KeyCorp. Member FDIC.
Updated on
Mar 21, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 7 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
74.5K reviews
Ryan M (RaneyMarie)
January 25, 2025
I really like this app and use it a lot. However, just recently, the app keeps crashing. I have cleared the cache, unistalled, and re-installed several times. I really rely on this app for my banking, and this is a huge inconvenience. The only Key Bank branch near me is a 20 min drive away and us not always convenient to go to. I really like Key Bank and would like this to get fixed sooner rather than later. Thank You!
19 people found this review helpful
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KeyBank, N.A.
January 25, 2025
Hello Ryan - We are currently working to restore service to our mobile app and apologize for the inconvenience. In the meantime, please know you may still access your online banking by visiting us at Key.com. Thank you.^CH
John Daily
February 15, 2025
I'm in a looping hell of trying to log in, which launches the browser, which asks for security information, which I then provide. Then it asks for a passcode that it sends to my phone, which I also provide. After accepting all of this, it then tells me to navigate back to the app so that I can finish the login. And then, instead of allowing me access to my account, it repeats the cycle ALL OVER AGAIN. The third time I just threw my hands up and uninstalled. Just garbage, and an awful experience.
8 people found this review helpful
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KeyBank, N.A.
February 16, 2025
Hi John = Please uninstall the app, reboot your device (this is important), then reinstall the app. Feel free to email us at KeyBank_Help@KeyBank.com for additional troubleshooting or call to speak with a digital specialist at 1-800-539-1539. Thanks, ^DD
Cameron Marshock
March 7, 2025
Edit: I do not use a VPN. Used to work great, but for the last few months, the app will be frozen on the opening screen. I will have to force close the app, clear the cache, and reboot my phone almost every single time i want to use it. Having to do that makes it pretty much unusable and, at the very least; incredibly inconvenient. I was hoping for an update that would have fixed this issue by now...what's going on? I am using a Samsung S24 Ultra.
3 people found this review helpful
Did you find this helpful?
KeyBank, N.A.
March 7, 2025
Hi Cameron - If you are using a VPN on your device, temporarily pause the VPN app and attempt to sign into your KeyBank App. Feel free to email us at KeyBank_Help@KeyBank.com for additional troubleshooting or call to speak with a Digital Specialist at 1-800-539-1539. Thanks, ^DD

Whatā€™s new

- Updates to maintain your security
- Bug Fixes

Thank you for using the KeyBank app!

Based on your valuable feedback, we'll continue to enhance the app through regular updates