Savings FAQs

You can view your activity in any of the following ways:

• Check the monthly statement you receive in the mail
• Sign onto Online Banking
• Use KeyBank’s mobile app (must be enrolled in online banking)
• Call 888-KEY4BIZ® (539-4249) and follow the voice prompts. Dial 711 for TTY/TRS
• Visit a branch

There are two ways to add an authorized signer:

• Go to a branch
• Call 888-KEY4BIZ® (539-4249) and follow the voice prompts. Dial 711 for TTY/TRS

Depending on the type of deposit you make at a KeyBank branch, ATM or on a mobile device, your funds may be available the next business day.

There are a few exceptions that may delay your funds’ availability, including:

• Deposits to a KeyBank savings account that has been open less than 30 days
• Deposits for a large dollar amount. Refer to the Funds Availability, Exception Holds Policy

When making a deposit, be sure you understand when your money will be available so that you can avoid overdrafts and fees. If you have any questions about your funds’ availability, talk to a KeyBank representative by phone or at one of our branches.

KeyBank uses state-of-the-art technology to ensure your information is kept as safe as possible. We deliver a secure environment through a variety of methods, such as encryption, firewalls and customer-controlled passwords.

Key Business Silver Money Market Savings^®, Key Business Gold Money Market Savings^®, and Key Business Select Money Market Savings^℠ accounts provide checks for your convenience.

KeyBank makes it easy for you to order checks for your business savings money market account.

To reorder business checks:

• Place an order directly with Harland Clarke, KeyBank's preferred check provider
• Visit a KeyBank branch near you or call 800-503-2345

For first-time business check orders,

• Call 800-355-8123 or visit a KeyBank branch near you.

Key Business Silver Money Market Savings^®, Key Business Gold Money Market Savings^®, and Key Business Select Money Market Savings^℠ accounts have overdraft protection, which will pay checks you write even if you don't have the balance to cover them. Key Business Select Money Market Savings can provide overdraft protection for your business checking account as well. Get detailed information about overdraft fees online, or speak to a representative.

You must apply in person at a KeyBank location to open a business savings account for your small business. Find your nearest location.

To apply for a new business savings account, you’ll need the following:

• Your Social Security number or EIN
• Business formation papers (DBA, LLC certificate of formation, certificate of incorporation, etc.)
• Two valid forms of identification. These could include two primary forms (driver’s license, valid passport, government-issued ID with photo and signature) or one primary and one secondary form (credit card, utility bill, lease, or other non-official forms of ID).
• Minimum required opening deposit (amount varies depending on type of account)