Business Growth and Strategy

In March 2024, KeyBank’s Small Business Flash Poll found that small business owners remained resilient despite concerns they had about the future economy. With the presidential election on the horizon, we surveyed small business owners again in August to gauge whether sentiment has shifted and understand how small business owners are preparing for upcoming changes in 2025.

Running a business is already an incredibly challenging task, and coupled with an uncertain economy, rampant inflation and high interest rates, small business owners have faced serious difficulties over the past few years. However, despite rising inflation, heightened concerns due to the election year, and increased operating costs, many small business owners note that they’re faring well.

This Small Business Month, the relationships at the heart of “relationship banking” take center stage.

How new digital payment solutions bring peace of mind to policyholders and providers.

Digital payments are lending charitable and nonprofit organizations a helping hand.

We’ll show you some common problems with building and construction industry payments, how each kind affects your bottom line, and what you can do to fix them.

How law firms are firming up payment processing.

Get a preview into the future of B2B payments and learn about three emerging B2B payment tools you can use to build trust in your business—and keep it.

Digital payments push healthcare forward.

New restaurant payment technology is helping diners and restauranteurs have their cake—and eat it too.

The store of the future is here—at least in part.

Demystifying small business banking by raising awareness of tips and tools small business owners can leverage for growth.