Managing Returned Payments

Turn negatives into positives for your business.

Getting paid can be a real concern for small businesses, especially when payments are returned. We’re here to work with you to develop solutions for managing returned payments – and help prevent and reduce future payment problems.

We've Got Your Back

Your KeyBank Relationship Manager works with you to customize management of non-sufficient checks and other payment problems. Our solutions include:

  • Identification of returned check makers
  • Next-day notification of returned items online via Key Navigator or fax
  • Multiple check re-presentment formats, including image and re-presented check (RCK)
  • Consolidation of all returned items into one account for ease of management

For general inquiries, please contact us at

1-800-821-2829

Payment Solutions

streamline payments and see your sales grow.

coffee shop
streamline payments and see your sales grow.

Payables

automate your business payments.

man sitting at table with computer looking at a notepad in hand
automate your business payments.

Borrowing

flexible terms to help you grow your business.

woman crouching on floor looking at documents
flexible terms to help you grow your business.

All merchant services, credit, and leasing products are subject to credit approval, terms of service, and any applicable collateral requirement(s).

Call Us

888-KEY4BIZ (539-4249)

Dial 711 for TTY/TRS

Clients using a relay service:
1-866-821-9126

Schedule an Appointment

Talk to a Branch Manager in your neighborhood.

Schedule an appointment now

Find a Branch or ATM

Call Us

888-KEY4BIZ (539-4249)

Dial 711 for TTY/TRS

Clients using a relay service:
1-866-821-9126

Schedule an Appointment

Talk to a Branch Manager in your neighborhood.

Schedule an appointment now