Bonnie K.
Senior Area Retail Leader
Interview
What made you choose KeyBank as an employer?
"Key's emphasis on guiding customers towards financial wellness is really exciting for me. I get to help people from all walks of life, helping them navigate ways to improve their financial outcomes. I feel very rewarded seeing our customers grow through the years."
What role has leadership development played in your employee experience?
"Coaching is a big part of Key's internal culture. I came to Key from another bank and started as a Branch Manager. From the start I was developed by an amazing mentor who encouraged me to pursue becoming an Area Retail Leader. Key does a great job of promoting internal talent. Managers who have trusted me to run meetings or work directly with senior leadership have played a role in building my confidence and experience. Now I’m proud to be in a position to extend that mentorship to others."
Has your hard work been rewarded?
"Yes, there are a variety of ways that I have been personally rewarded through various team award programs that Key sponsors, the 'Key Kuddos' recognition program and, of course, our excellent incentive plan. At Key there is a focus on setting clear, measurable goals. I know exactly what is required of me to meet and exceed expectations."
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
