Security Alerts

Looking out for our clients.

To help you better protect your financial accounts, KeyBank regularly shares alerts on widespread fraud activities. Check back often to keep tabs on the latest cybersecurity issues you may encounter.

Be Aware of the *72 Scam
Be Aware of the *72 Scam

A new scam is increasingly being used by fraudsters. We’re here to help you avoid being a victim and keep your accounts safe.

Beware of Common Fraud Attempts by Phone, Email and Text

Criminals have new ways of committing fraud by pretending to be KeyBank contacting clients. We'll tell you what to look out for and what to do, so you can recognize, avoid and report these increasingly common scams. 

Be Aware of a Rise in Fraud for Unemployment Benefits.

Unemployment fraud has become more prevalent since the beginning of the COVID-19 pandemic. In these latest scams, fraudsters use phishing emails and other social engineering tricks to gain personal information from victims.

New Type of Digital Fraud on the Rise; Keep Your Personal Information Safe from “Credential Stuffing.”

In a credential stuffing attack, criminals harvest lists of legitimate user credentials that have been compiled from previous data breaches and attempt to use them to gain access to accounts at financial institutions and other service providers. Fraudsters are very aware that users have a tendency to re-use credentials across multiple websites.

Beware of Pop-up Scams Requesting Remote Access to your Computer

Pop-up scams involve fraudulent messages that “pop up” for users when they are surfing the web. In many cases, cyber criminals infect otherwise legitimate websites with malicious code that causes these pop-up messages to appear when people visit them.

Protect Against Mobile Phone Number "Port-Out" Scams

The “port-out” scam is used by identity thieves once they have collected critical information about you—through phishing attempts or from major data breaches. Here is what you need to know.