CRA Public File

Community Reinvestment Act (CRA) rules and regulations require KeyBank make available a Public File composed of the content posted below. All content is made current as of April 1 each year. Please contact the CRA Strategy Team at CRA_Group@keybank.com should you have any questions.

KeyBank Assessment Areas

Maps of KeyBank assessment areas are prepared by state to show adjacent or nearby assessment areas. A companion census tract listing is also provided.

Public Comment Letters

CRA eligible complaints, responses, and additional notes are provided as of April 1 of the current year and for the prior two years.

2024 Comment Letters (PDF)

 

2023 Comment Letters

 

2022 Comment Letters (PDF)

CRA and HDMA Disclosures

CRA and Home Mortgage Disclosure Act (HMDA) disclosures are provided for the most current and prior two years.

CRA Disclosures HMDA Disclosures
2022 (PDF)
2021 (PDF)

CRA disclosures can also be located on the FFIEC CRA Disclosure website by entering KeyBank’s respondent ID (14761) in the Respondent ID search box.
HMDA disclosures can be located on the CFPB website by entering KeyBank in the Institution Name search box.

KeyBank CRA Performance Evaluation

 

 

KeyBank Branch Information

Personal Products and Services

Small Business Products and Services