KeyBank National Association Bank Garnishment (all types), Seizure Warrant, Restraining Order, Information Subpoena, Tax Levy, and Delinquent Child Support Information

Simplify the garnishment, seizure warrant, restraining order, information subpoena, tax levy, or child support process and find all the details you need including whom to contact and how to have all your questions answered. KeyBank requires that service of process be made in full compliance with applicable laws.

How to Serve Bank Garnishments (All Types), Seizure Warrants, Restraining Orders, Information Subpoenas, Tax Levies, and Delinquent Child Support Orders

Bank garnishments addressed to KeyBank can be served in person at any KeyBank branch, or sent by mail, email, or fax.

  • Mailing Address
    KeyBank National Association
    ATTN: ARS
    Mail Code: OH-01-49-3001
    4900 Tiedeman Road
    Brooklyn, OH 44144
  • Email Address
    Judgment_Processing@keybank.com
  • Fax Number
    1-216-357-6595
    Hours of operation: 8:00 a.m. to 4:00 p.m. EST

If permitted by applicable law, garnishments can be directed to KeyBank’s agent for service of process, Corporation Service Company (CSC Global), in states where KeyBank is registered.

Garnishment Questions, Status Updates, and Other Inquiries

For additional information regarding bank garnishments, seizure warrants, restraining orders, information subpoenas, tax levies, delinquent child support orders, or follow-up questions, email accountrestraintsoperations@keybank.com. We will respond within three business days.

KeyBank Customer Service
877-370-6177

NOTE: KeyBank customer service will submit a request to Account Restraints & Seizures (ARS) regarding your garnishment inquiry. KeyBank does not accept service of garnishments, orders to pay, or releases to the account restraints email address.

KeyBank Client Inquiries

KeyBank Customer Service
877-370-6177

NOTE: KeyBank customer service will submit a request to Account Restraints & Seizures (ARS) regarding your garnishment inquiry. Clients may not use service email addresses or fax numbers.

Reasonable Period of Time for a Response

KeyCorp exercises reasonable efforts to respond in a timely manner to garnishments that are validly issued and served in full compliance with applicable law. For a quicker response, ensure your garnishment clearly lists uniquely identifying information, such as an account number, Social Security number, tax identification, and accurate and current address. Consider mail time for receipt of your order, answering requirements, and KeyBank’s response. Including an electronic option for answer return such as email or Box.com will decrease response time.

Customer Privacy

KeyBank is committed to protecting the privacy of its customers. Our Privacy Policy, the Gramm-Leach-Bliley Act (15 U.S.C. § 6801 et seq.), the Right to Financial Privacy Act of 1978 (12 U.S.C. § 3401 et seq.), and other relevant state and federal privacy laws prohibit the release of customer or account information without express permission from the customer, except when disclosure is required by law or to comply with legal process that is properly served upon KeyBank.

Other KeyCorp Entities

Garnishments must be addressed to the KeyCorp entity that maintains the requested records. All garnishments must be issued and served separately upon the correct legal entity, and in full compliance with applicable law before the KeyCorp entity will be obligated to respond to such garnishment. The primary KeyCorp operating entities that may house accounts are KeyBank National Association; Key Investment Services LLC; and KeyBanc Capital Markets Inc.