KeyBank tower

Get to Know Key

Your local, responsible, award-winning bank.

KeyCorp's roots trace back nearly 200 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation’s largest bank-based financial services companies, with assets of approximately $190 billion at September 30, 2024.

15

States

40,000+

ATMs

KeyBank and Allpoint ATMs nationwide

~1,000

Full-Service Branches

$190 billion

Assets

(as of 09/30/24)

$3.8 billion

Revenue

(nine months ended)

~17,000

Full-time equivalent (FTE) Employees

Map of KeyBank's footprint in the United States as of June 2024

Where You'll Find Us

KeyBank is one of the nation’s largest, bank-based financial services companies, making it easy for you to bank where you live.

  • Key Consumer Bank branches & Key Commercial Bank offices
  • Additional KeyCorp offices

Key at a Glance

Headquarters

127 Public Square, Cleveland, OH 44114

Website

Key.com®

Toll-Free Number

1-800-KEY2YOU® (1-800-539-2968)
Dial 711 for TTY/TRS
Clients using a relay service: 1-866-821-9126

Service Area

Consumer Banking in 15 states; Commercial Banking (offices) across the U.S.

Financial Data

Select financial data from continuing operations for the three-month period ended 09/30/2024.

Dollars are in millions, except per share amounts.

Key Figures

Income (loss) attributable to Key common shareholders

$(447)

Adjusted income available from continuing operations attributable to Key common shareholders1

$290

Diluted EPS from continuing operations attributable to Key common shareholders

$(0.47)

Adjusted diluted EPS from continuing operations attributable to Key common shareholders1

$0.30

Average assets

$187,893

Average loans

$106,244

Average deposits

$147,771

Average equity

$15,759

Common shares outstanding (thousands)

991,251

Per Common Share

Book value at period end

$14.53

Tangible book value at period end

$11.72

Market price at period end

$16.75

About Our Business

Our management structure and basis of presentation is divided into two business segments, Consumer Bank and Commercial Bank.

KeyBank Consumer Banking

The Consumer Bank serves individuals and small businesses throughout our 15-state branch footprint and through our national Laurel Road®2 digital lending business targeted toward healthcare professionals. We offer a variety of deposit and investment products3, personal finance and financial wellness services, lending, student loan refinancing, mortgage and home equity, credit card, treasury services, and business advisory services. In addition, wealth management and investment services are offered to assist nonprofit and high-net-worth clients with their banking, trust, portfolio management, charitable giving, and related needs.

KeyBank Commercial Banking

The Commercial Bank includes our Institutional and Commercial operating segments. The Commercial operating segment is a full-service corporate bank focused principally on serving the needs of middle market clients in seven industry sectors: consumer, energy, healthcare, industrial, public sector, real estate, and technology. The Commercial operating segment is also a significant servicer of commercial mortgage loans and a significant special servicer of commercial-backed mortgage security. The Institutional operating segment delivers a broad suite of banking and capital markets products to its clients, including syndicated finance, debt and equity capital markets, commercial payments, equipment finance, commercial mortgage banking, derivatives, foreign exchange, financial advisory, and public finance.

Awards and Recognition

1

Non-GAAP measure, please see page 16 of the 3Q24 Earnings Press Release for reconciliation. For more information on the Selected Items Impact on Earnings, please see page 25 of the 3Q24 Earnings Press Release.

2

Laurel Road is a brand of KeyBank National Association.

3

Investment products are offered through Key Investment Services LLC (KIS), member FINRA/SIPC and SEC-registered investment advisor. Insurance products are offered through KeyCorp Insurance Agency USA, Inc. (KIA). KIS and KIA are affiliated with KeyBank National Association (KeyBank). Investment and insurance products made available through KIS and KIA are:
NOT FDIC INSURED ● NOT BANK GUARANTEED ● MAY LOSE VALUE ● NOT A DEPOSIT ● NOT INSURED BY ANY FEDERAL OR STATE GOVERNMENT AGENCY
KIS, KIA and KeyBank are separate entities, and when you buy or sell securities and insurance products you are doing business with KIS and/or KIA, and not KeyBank.

KeyBanc Capital Markets is a trade name under which the corporate and investment banking products and services of KeyCorp and its subsidiaries, KeyBanc Capital Markets Inc., member FINRA/SIPC (“KBCMI”), and KeyBank National Association ("KeyBank N.A."), are marketed. Securities products and services are offered by KeyBanc Capital Markets Inc. and by its licensed securities representatives. Banking products and services are offered by KeyBank N.A.
Securities products and services: Not FDIC Insured • No Bank Guarantee • May Lose Value

All credit products are subject to credit approval.

NOTICE: This is not a commitment to lend or extend credit. Conditions and restrictions may apply. All home lending products, including mortgage, home equity loans and home equity lines of credit, are subject to credit and collateral approval. Not all home lending products are available in all states. Hazard insurance and, if applicable, flood insurance are required on collateral property. Actual rates, fees, and terms are based on those offered as of the date of application and are subject to change without notice.

NMLS #399797. Equal Housing Lender.