Amy G. Brady

Amy G. Brady is Key’s Chief Information Officer, leading the company’s Technology, Operations and Services organization. In her role, she oversees all of Key’s shared services for technology, operations, data, servicing, cyber and physical security, and corporate real estate.

Technology, Operations and Services is comprised of more than 5,000 individuals and plays a significant role in Key’s ability to win in the marketplace by enabling the company’s goal to build enduring client relationships through innovative solutions and an end-to-end digital experience. Technology, Operations and Services delivers innovative technology to clients, such as mobile and online banking, voice and chat automation features, and world-class operations and servicing solutions, including loan, payment, fraud, and treasury services, with Contact Centers supporting our clients across consumer and commercial segments. Amy also serves on the company’s Executive Council, Executive Leadership Team, and Inclusion & Belonging Council.

Prior to joining Key in 2012, Amy was Chief Information Officer, Enterprise Technology and Operations, at Bank of America. In this role, she was responsible for technology and operations delivery for critical enterprise functions including Finance, Risk, Human Resources, Marketing, Legal, and Audit. She began her career with Bank of America in 1987 as a banking center manager and held various leadership roles in Consumer-Commercial before moving into Global Technology & Operations and being named CIO.

Amy was appointed by Lt. Governor Jon Husted to serve on the InnovateOhio Advisory Board and is an Executive Committee member of the Bank Policy Institute’s Technology Division (BITS). In addition, she is a member of the Board of Directors of DuPont, where she serves on the Audit and Environment, Health, Safety, and Sustainability Committees.

Amy is active in the community, serving as Chair of the Nominating and Governance Committee at Playhouse Square, the largest performing arts center in the U.S. outside of New York City.

In 2023, Amy was recognized as the Leadership/Lifetime Achievement recipient for the 2024 Ohio CIO of the Year ORBIE Awards. From 2016 through 2024, Amy was recognized by American Banker as one of the “Top 25 Most Powerful Women in Banking” and listed among the "Powerful Women to Watch" from 2013 through 2015. She was recognized by Crain’s Cleveland as CIO of the Year in 2014.

Amy holds a Bachelor of Arts degree in Psychology and Music from Rollins College in Winter Park, Florida.