Credit Bureau and Consumer Report Dispute Form

You can report a credit bureau or consumer reporting dispute on a KeyBank account via email. Supporting documentation can be sent by fax or mail.

Mail Address:
Client Resolution Team
P.O. Box 5788
Cleveland, OH 44101-0788

Fax:
216-357-6404

Note: For security purposes, this form is encrypted. Encryption makes information unreadable in order to protect it from unauthorized viewing or use. By submitting this email form, you are consenting to our sharing the information you provide in this form within the KeyCorp family of companies for the sole purpose of responding to your email, and to our contacting you by mail, telephone, and/or email.

* Indicates required field.

First Name ^*

Middle Initial

Last Name ^*

Email address ^*

Street Address ^*

City ^*

State/Province (required) ^*

ZIP Code ^*

Fax Number

What type of transaction are you disputing? ^*

Hard or Soft Credit Inquiry
(Select if you believe KeyBank accessed a consumer report without a permissible purpose)

Account Information

Type of Account ^*

Last 4 digit of Account Number ^*

Nature of Dispute ^*

Customer Service

Customer Service

Customer Service

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Customer Service

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Customer Service

Credit Bureau and Consumer Report Dispute Form