Verifying Your Identity in a Branch

Using your Key debit or ATM card as ID in a branch.

When you visit a teller at a KeyBank branch, the fastest and most secure way to verify your identity is by using your KeyBank debit or ATM card. Find out how to get one of these cards and why we use them for in-branch identity verification.

A KeyBank debit or ATM card is our preferred form of ID.

By using KeyBank debit and ATM cards for identity verification, we help protect your account from unauthorized access. Unlike photo IDs, debit and ATM cards are not easily copied, cloned, or faked, making them secure options for identity verification.

Here’s how we confirm your ID in branch:

1

Swipe

Instead of showing your picture ID to a teller, swipe your debit or ATM card.

2

Enter PIN

Enter your PIN in the card machine by the teller window

3

Identity Protected

Your information remains private and your identity is quickly confirmed so you can begin your transaction.

Request a KeyBank Card

Visit a branch or call us today for a KeyBank debit or ATM card.

 

Frequently Asked Questions