Corporate Responsibility Reports
How we meet the standard we set.
Key aims to assess and share progress on our four priorities: climate stewardship; financial inclusion; diversity, equity, and inclusion; and data privacy and security.
2023 Corporate Responsibility Report
Key’s annual Corporate Responsibility Report includes measurements associated with the sustainability and societal impact of our investments. Our Corporate Responsibility Report is a companion piece to our annual report to shareholders — it provides our stakeholders with an update on the company’s priorities and progress as both a responsible bank and citizen.
We're proud of our nearly 200-year legacy of service to every stakeholder we serve and have a strong, positive outlook for our collective future.
The data reported in the 2023 Corporate Responsibility Report covers the period between January 1 and December 31, 2023. In instances where programs or initiatives were enhanced or introduced in the first quarter of 2024, the narrative description reflects those changes. In this document, Key reports on the corporate responsibility progress of KeyCorp, including KeyCorp’s subsidiary bank, KeyBank National Association.
View the 2023 Report
View the 2023 GRI Index
View the 2023 SASB Index
Corporate Responsibility Report Sections
At the links below, you'll find information on key sections of the Corporate Responsibility Report.
A message from Chris Gorman
Chairman and Chief Executive Officer
Corporate Responsibility 2023 Highlights
As a responsible bank and citizen, we continually endeavor to create shared value with every stakeholder we serve.
KeyCorp at a Glance
Our purpose is to help our clients, our colleagues, and our communities thrive.
Corporate Responsibility at Key
Corporate Responsibility is embedded into the fabric of our organization.
Responsible Business
At Key, we are committed to meeting high standards of corporate governance, ethical behavior, and business conduct.
Thriving Clients
Key offers a diverse range of products and services designed to strengthen the financial wellness of our clients.
Thriving Colleagues
Our employees’ success directly impacts the success of the clients and communities we serve.
Thriving Communities
Key participates in the economic expansion, revitalization, and resurgence of the communities we proudly serve.
Thriving Planet
We support sustainability through green buildings, energy efficiency, high-efficiency vehicles, and renewable energy.
