Diverse group of people in an office setting

Diversity, Equity, and Inclusion

We’re committed to diversity, equity, and inclusion in all we do.

At KeyBank, we value diversity, are committed to equity and foster inclusion throughout our business, from the teammates we hire and the clients we serve, to the suppliers we use and the communities that welcome us. Every employee is engaged with and committed to our goals.

Our Commitment to Diversity Starts Here

Our Workforce

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Our Workplace

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Our Marketplace

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KeyBank’s 2022 Diversity, Equity, and Inclusion overview provides an outline of our programs, performance, initiatives, and accomplishments. Our DE&I ecosystem focuses on driving consistency, results, and accountability. As marketplace and stakeholder expectations change and evolve, 2022 was marked by continuous improvement of KeyBank’s DE&I strategies and programs.

2023 Corporate Responsibility Report

Key’s annual Corporate Responsibility (CR) Report includes measurements associated with the sustainability and societal impact of our investments. Our Corporate Responsibility Report is a companion piece to our annual report to shareholders — it provides our stakeholders with an update accessing our progress on our four priorities: diversity, equity and inclusion; financial inclusion; climate stewardship; and data privacy and security.
View the 2023 Report

Strengthening Business Networking

Through our Key Business Impact and Networking Groups (KBINGs), we attract, engage, develop and retain a diverse workforce. These employee business resource groups are open to all employees, and the KBINGs help strengthen relationships and connections with our clients and communities:

  • African Heritage
  • Asia
  • Champions of People with Disabilities
  • Hispanic-Latinx
  • Jewish Cultural
  • Key for Lifetime Contributors
  • Key Legal Exchange
  • Key Military Network
  • Key Women’s Network
  • Key Young Professionals
  • Parents are Key
  • PRIDE

Key U.S. Employee Diversity in December 20231

Employee Category Female White Black/African American Hispanic/Latino Asian All Other
Exec/Sr. Level Officials and Managers 30% 81% 5% 4% 7% 3%
First/Mid-Level Officials and Managers
47% 80% 6% 5% 7% 2%
Professionals 51% 77% 9% 5% 7% 2%
Sales Workers, Admin Support and Service Workers 67% 71% 11% 10% 5% 3%
Total KeyCorp Workforce2 (17,459 employees) 58% 75% 9% 7% 6% 3%

Pay Equity

Awarded for Our Diversity, Equity, and Inclusion

Our commitment to diversity is reflected in the awards we've received. We have an exciting record of eleven years of perfect Corporate Equality Index scores. Fair360, formerly DiversityInc, has named us a Top 50 Company for eleven consecutive years. And we've achieved even more:

15x winner

Fair360 Top 50 Companies for Diversity (2005, 2007-2009, 2014-2024)

5x winner

Fair360 Top Companies for People with Disabilities (2019-2020, 2022-2024)

4x winner

Fair360 Top Companies for Veterans (2020, 2022-2024)

3x winner

Fair360 Top Companies for Philanthropy (2022-2024)

2x winner

Fair360 Top Companies for Sponsorship (2022, 2024)

2023

DiversityInc Top Companies for Employee Resource Groups

15x winner

Human Rights Campaign Best Places to Work for LGBTQ+ Equality (2008-2011, 2013-2023)

11x winner

Points of Light's Civic 50 for Community-Minded Companies (2013, 2014, 2016-2023)

10x winner

Military Friendly® Employer (2015-2024)

8x winner

Military Friendly® Spouse Employer (2017-2024)

3x winner

Bloomberg Gender-Equality Index (2020-2022)

7x winner

National Organization on Disability Leading Disability Employer Seal (2017-2023)

2021 Black EOE Journal Best of the Best Award

7x winner

Black EOE Journal "Best of the Best" Top Employers (2015-2021)

1

As of December 2, 2023. This information is developed based on current EEO-1 reporting categories and represents KeyCorp’s diversity in 2023.

2

Excludes Board of Directors.

Key is an Equal Opportunity and Affirmative Action Employer.