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Bereavement Support

Resources and support for employees who have lost a loved one.

Key supports employees who have lost a loved one with time off, funeral concierge services and resources to help them through the grief.

Bereavement leave

Time off from work with pay is available in the event of the death of a family member.

Funeral concierge services

Funeral concierge services available through MetLife include providing up to three quotes based on employee specifications:

  • Location of funeral home, cemetery, florist, social security office, etc.
  • Obtaining pricing for services
  • Negotiating the best and final price on behalf of the employee

In addition, after the loss of a loved one MetLife provides access to counseling and support services through a national network of highly trained practitioners.

  • Up to five face-to-face grief counseling sessions;
  • Information about support groups in your area; and
  • Unlimited telephone consultations.

Grief counseling and legal/financial assistance

Grief counseling is available through the Live Well & Thrive Employee Support & Wellness Program for you and your family members (up to 6 sessions at no cost per family member) affected by the loss of a loved one. Employees can call the program directly to find a counselor and schedule an appointment.

In addition, after the loss of a loved one, The Hartford provides you, your eligible beneficiaries and immediate family members with legal advice, financial planning and emotional counseling for up to one year from the date the claim is filed. Up to five sessions are included.

Financial assistance for hardship events, including the loss of a spouse, is also available through Key’s Hardship Relief Program.

Grief resources

Key provides resources and articles to help you through grief and loss through the Live Well & Thrive Employee Support and Wellness Program.

The information provided above is intended to be a summary of Key’s benefit programs. For any inconsistency between this summary and the applicable plan document or policy, the plan document or policy will always prevail. Key reserves the right to amend, modify or terminate the plan or policy at any time and for any reason.

HSA checking account is provided by KeyBank National Association (KeyBank), Member FDIC.

Key is an Equal Opportunity and Affirmative Action Employer.