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Business Banking Relationship Manager

Set goals and build new business.

Our Business Banking approach is rooted in deep understanding of our clients’ specific business goals and empowering them to make confident financial decisions. Our bankers work with a wide range of small- to medium-sized commercial clients ($3–$25MM) across various industries. Key leverages a local, community bank model within a national footprint. We collaborate effectively across business lines to provide unique solutions using a customized, hands-on approach. We work to simplify processes and propose relevant, comprehensive and customized solutions. It is Key’s ability to scale tailored strategies to business clients of all sizes that makes us one of a kind.

Key’s size and organizational structure lends itself to a more collaborative environment. We are big enough to offer a wide range of product solutions, but small enough to partner across lines of business to create customized solutions to meet clients’ needs. Our relationship managers are supported by our leaders and our product experts, allowing them to focus on the client. Throughout our various lines of business, we take a connected approach to ensure client growth. We proactively plan deals with our senior credit officers, who help us to move quickly, find ways to customize based on the needs of the client and offer highly competitive and flexible term sheets.

KeyBank offers a highly competitive and sophisticated corporate and investment banking product set from standard deposit accounts, to industry-leading cash management solutions, traditional commercial financing, equipment leasing and capital markets real estate financing. We are unique in our ability to provide flexible and creative solutions that include merger and acquisition advice, public and private debt and equity, and syndications and derivatives to larger commercial companies in selected industries throughout the United States. At Key, our employees are empowered to make decisions locally and provide industry-leading expertise and advice that is personalized to our clients.

We put our clients’ needs first and take a customized approach to meet those needs. Relationship managers (RMs) are at the center of this client-focused strategy. Our RMs serve as trusted advisors, providing corporate and commercial clients with sound advice based on a deep understanding of their unique financial needs. They bring in new business through well-developed networks and build strong relationships with prospects and clients. RMs are viewed by our clients as partners and financial strategists, critical to their success. Our bankers are well rewarded for helping our clients achieve both personal and professional goals.

Related Backgrounds

  • Banking
  • Financial services
  • Registered investment advisors

Core Competencies

  • Client relationship building and internal partnering experience
  • Proven sales and business development experience
  • Demonstrated credit and financial acumen
  • Deep knowledge of financial products and banking regulations
  • Established business development track record – prospecting and selling
  • Broad understanding of personal and commercial financial statements
  • Comprehensive understanding of commercial lending and small business operations

Recently this year is when I experienced the understanding of why lateral moves are so important.

Going from a regional retail leader position into this national sales leader position with small business, I've had an opportunity to learn so much more in terms of how things are developed, what's going on in the marketing side of the house, the finance portion of it, getting to learn about product in a way that I've never had an opportunity to learn the ins and outs of the delivery of our strategy and our execution.

So it's been incredibly beneficial, and quite honestly, I wish I would have done it sooner.

Career Mobility

At Key, we support our teammates with work-life balance, an inclusive environment, exceptional benefits, plus comprehensive career development resources and guidance—all designed to keep you moving forward.

I get excited about Key's future just on the focus of growth. The one thing I would say is that Key's always has been open-minded. Open-minded in terms of what's going on around us, where do our clients really need us and where do our employees need us?

And I get excited because so much has changed through the pandemic that we've had to really adjust our planning and decide, what do we do now? And I've seen more growth within Key in the past year through this pandemic than I have ever seen in my 15 years in the way that everyone has just come together and really solved for the situation in a quick and fast manner.

And I think that if we continue to use that same approach and we continue to use that same skill set and collaborate with one another, I just think our future is so bright and there's a lot of growth opportunity for us to really differentiate us against our competitors because we do put the client first.

Focused Growth

With a digital-first mindset and focus on organic growth, it's an exciting time to
work at Key.

We offer a wide range of relationship manager and banker opportunities in Business Banking and beyond. Click “Search Jobs” below to see the full list of current RM opportunities.