Fraud Protection Center

Fraud targeting seniors and committed by close friends or family members who have access to the victim’s accounts, or by strangers who use any combination of electronic communications like robocalls, emails, texts, instant messages, and imitation websites.

Preying on loneliness, fraudsters form a romantic online relationship with their victim, to eventually request money or personal information.

A form of cybercrime when scammers use any combination of electronic communications (robocalls, emails, instant messages, text messages, and imitation websites) to trick victims into sharing personal or sensitive information that the scammer uses to commit fraud.

Scammers posing as computer technicians call, text, or email victims claiming that their computer or other electronic device has a virus or has been hacked, then use the victim's fear to deceive them into disclosing personal or financial information or paying to fix the fake problem.

Spoofers send convincing communications that appear to be from a trusted organization that the targeted victim is known to do business with. Spoofing tactics include creating an imposter email address, sender name, phone number, and website URL — often by merely changing one letter or number — to deceive victims into believing they’re interacting with the legitimate organization.

Fraud that uses text messages to trick individuals into divulging sensitive information or clicking on malicious links. Text spoofing sends text messages to a victim from a number that appears on their phone as KeyBank or another reputable company the victim does business with. A smishing criminal often claims to be investigating fraudulent activity on your account.

Fraudsters make aggressive calls posing as IRS agents, using fake names and bogus IRS identification badge numbers in hopes of stealing taxpayer money or personal information.

Scams that target educational institutions, including students and staff who have email addresses ending in “.edu.”