
Credit Card and Lines of Credit Payment Assistance
If you’re experiencing difficulty paying your KeyBank credit card or personal line of credit, we may be able to offer you assistance. Depending on your situation, you may be eligible for a reage or long-term hardship plan. Contact us to evaluate your options and find the program that’s the best fit for your needs.
Request Assistance
Call us to get started. Make sure to have your monthly income, household expenses and an explanation of your hardship, so we can better understand your needs and how we can help.
Contact us
Dial 711 for TTY/TRS
Monday – Thursday, 8:00 a.m. – 7:00 p.m. ET
Friday, 8:00 a.m. – 5:00 p.m. ET
Translation services available.