Set Up Direct Deposit
With direct deposit, your recurring payments, such as paychecks and government benefits, are automatically deposited directly into your KeyBank account.
Benefits of Direct Deposit
- Early Pay1: With direct deposit, you could get paid up to two days sooner.
- Ease and Convenience: Save time and securely receive automatic payments.
- Earn Relationship Benefits: Direct deposits count as eligible transactions toward earning relationship benefits.
Three Ways to Set up Direct Deposit
Depending on your preferences or who is sending your deposits, there are different ways to set up direct deposit. For each, you’ll need your KeyBank account and routing numbers.
1. Ask your employer
Many employers offer easy ways for employees to choose where they would like their paychecks to be sent. Ask whether you can enroll in direct deposit by using an employer-provided form or website. If not, give your employer this completed Direct Deposit Form for Employers.
2. Set up in KeyBank online and mobile banking2
We’ve teamed up with ClickSWITCH, an automated solution that makes it easy to securely set up new direct deposits or transfer them from another bank to your KeyBank account.
- Sign on to online or mobile banking.
- Select "Tools".
- Select “Manage Direct Deposit” and follow the prompts.
- Select “Switch Direct Deposits” from the ClickSWITCH dashboard and follow the prompts.
3. Through a government agency
Have your government checks securely deposited directly into your KeyBank account.
Retirement, annuity, and dividend payments:
Complete and send your payment provider the Retirement, Annuity and Dividend Deposit Form.
Federal benefits payments:
For Social Security, supplemental security income, railroad retirement, civil (non-military) retirement, or VA compensation or pension payments, enroll online at godirect.gov or complete and send your depositor the Government Direct Deposit Form.
Early Pay
If your depositor sends details about your direct deposit to Key in advance of your pay date, Early Pay gives you early access to your pay — up to two days sooner.
For example, if you are due to get paid on Friday, and KeyBank receives the deposit notice from your depositor two days in advance — you’ll be able to start using your money on Wednesday. Early Pay may also be available for other types of direct deposit payments including Social Security, unemployment, and government benefits.
General Direct Deposit Questions
Setting up Direct Deposit in Online and Mobile Banking
Whom should I contact with additional questions?
For more help with direct deposits, contact us at 1-800-539-1539.
Dial 711 for TTY/TRS.
Clients using a relay service: 1-866-821-9126.
Early Pay is a service included with your KeyBank consumer deposit account in which KeyBank makes your eligible direct deposits available up to two business days early. Eligible direct deposits include certain transactions such as payroll, government benefits or similar types of payments. The Early Pay service is dependent on when KeyBank receives information from the payer that the funds are on the way, this could vary, and you may not always receive your funds early. You cannot opt out of Early Pay.
Subject to terms and conditions in Service Agreement.
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