Online & Mobile Banking 1,2

Secure money management for wherever life takes you.

With Key’s online banking and mobile app, you can bank without going to the bank — and make what might be a busy day, a little less busy.

Say hello to convenience

Bank from your couch or kitchen table — day or night. Whenever you choose and wherever you go, we go with you.

24/7 access

  • Monitor balances and activity
  • Contact us anytime
  • Set up direct deposit
  • Account security

    Easy money management

  • Transfer money
  • Pay bills
  • Send and receive money with Zelle®5
  • Tools to help live your best financial life

    KeyBank mobile app2 exclusive features

    Easy account management at your fingertips.

    MyKey

    An intelligent virtual assistant, MyKey can make transactions, answer questions, and much more.

    QuickView

    Check balances in an instant — without even signing on.

    Biometric Sign On

    Sign on with facial recognition or your fingerprint for secure, quick account access.

    Mobile check deposit

    Deposit checks in a snap. Choose standard deposit or for a 2% fee ($2 minimum), get your money even faster with Immediate Funds.4

    Start using KeyBank online and mobile banking today

    To enroll, you'll need your Social Security number and either your account number or KeyBank debit, credit, or ATM card. Debit/ATM Card and PIN are required for enrollment.

     

    Enroll in online banking

    The easiest way for you to access, manage, and fund your account 24/7.

    Mobile app QR code

    Download the mobile app

    Scan this code with your phone camera or text "App" to 70378 to download the mobile app.

    Download the mobile app

    Access and manage your account anytime, anywhere.

    Download KeyBank for the iPhone    

    Enrolling and signing on FAQs

    More online and mobile banking FAQs

    Find answers here

     

    Still have a problem with online banking? 

    Call us at 1-800-539-1539.

    Dial 711 for TTY/TRS

    1

    Subject to terms and conditions in Service Agreement.

    2

    Message and Data rates may apply from your wireless carrier.

    3

    The My Financial View feature is not available for Key Investment Services, LLC ("KIS") and Key Private Bank clients.

    4

    Immediate Funds is available in the KeyBank mobile app and will only appear as an option for eligible mobile check deposits. You will also have the option for a standard deposit at no charge. The Immediate Funds fee is 2% of the deposit amount, with a minimum fee of $2.

    Immediate Funds requests made after 11:00 p.m. ET will have immediate funds availability for ATM withdrawal and point-of-sale transactions. However, it will take until the next business day for the funds to be available to cover overdrafts or other transaction types. For more information, review our Funds Availability Policy.

    5

    Zelle is intended to send money to friends, family and others you trust. You should not use the service to send money to recipients with whom you are not familiar.

    Zelle and the Zelle-related marks are wholly owned by Early Warning Services, LLC, and are used herein under license.

    Apple, the Apple logo, iPhone®, Touch ID® and Face ID® are trademarks of Apple Inc., registered in the U.S. and other countries.

    Android and Google Play are trademarks of Google LLC.

    KeyBank Member FDIC

    Call Us

    1-800-KEY2YOU® (539-2968)

    Dial 711 for TTY/TRS

    Clients using a relay service:
    1-866-821-9126

    Schedule an Appointment

    Talk to a Branch Manager in your neighborhood.

    Schedule an appointment now

    Find a Branch or ATM

    Call Us

    1-800-KEY2YOU® (539-2968)

    Dial 711 for TTY/TRS

    Clients using a relay service:
    1-866-821-9126

    Schedule an Appointment

    Talk to a Branch Manager in your neighborhood.

    Schedule an appointment now