Online Bill Pay

Pay your bills when and where you want.

Online Bill Pay is fast, secure, guaranteed – and so convenient. Track and schedule your bill payments, set up recurring payments, Expedite Payment1 and transfer money anytime in online banking through key.com or your mobile app.

Features and Benefits

  • Pay your bills online, make transfers, and send money from the account summary page.
  • You can even get payments there the next business day or sooner with the Expedite Payment1 feature.
  • Payee information is automatically saved, so you won’t have to re-enter it the next time a payment is due.
  • Payment history is viewable for up to 12 months, so there’s no need to store canceled checks.
  • Schedule recurring payments to custom frequencies so bills are automatically sent.

Quick Answers to Your Bill Pay Top Questions

If you cannot see or edit the address and phone number for a payee, it means that KeyBank has a relationship with that payee and keeps that information updated for you. 

Yes. Sign on to online banking and go to Bill Pay. Select 'Advanced Bill Pay', then follow the prompts.

Yes. In online banking, upcoming activity is displayed in the 'scheduled' tab of Bill Pay. Select the payment to edit or delete it. Select the payment you wish to cancel in the Bill Payments menu.

Have a question that’s not answered here? Visit Online Banking FAQs or contact us.

Online & Mobile Banking

find answers to common questions.

girl taking photo of check with phone
find answers to common questions.

Key Quickstart Center

manage your new checking account quickly and easily.

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manage your new checking account quickly and easily.

Making Transfers

how to make automated transfers.

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how to make automated transfers.

User must be at least eighteen (18) years of age.

As a client, you may do business with several legal entities and should review the important additional disclosures your advisor will provide.

1

Fees Apply

Call Us

1-800-KEY2YOU® (539-2968)

Dial 711 for TTY/TRS

Clients using a relay service:
1-866-821-9126

Schedule an Appointment

Talk to a Branch Manager in your neighborhood.

Schedule an appointment now

Find a Branch or ATM

Call Us

1-800-KEY2YOU® (539-2968)

Dial 711 for TTY/TRS

Clients using a relay service:
1-866-821-9126

Schedule an Appointment

Talk to a Branch Manager in your neighborhood.

Schedule an appointment now